Shipping policy
Click & Collect
Click & Collect is available on purchases for pickups from Wheelers Hill in Victoria. On placing a Click & Collect order, you will be contacted via email to arrange a pickup time. Buyers must bring proof of purchase at the time of pickup.
Shipping Policy
Shipping is provided via Australia Post.
Free Regular Postage on Australian orders between $70.00 -$149.99 AUD. Free Express Post on Australian orders over $150.00 AUD. This service is automatically applied to eligible orders at checkout.
We endeavor to process and dispatch within 24 hours of receiving an order (excluding weekends and public holidays). During periods of high demand, some delays may occur.
Order Tracking
Orders will be sent via Australia Post. Once your order has been shipped, you'll receive an email containing tracking details on how to monitor your order's delivery
Shipping Rates
Australia
- Regular Delivery (2-6+ business days) $10.00 AUD
- Express Delivery (1-3+ business days) $17.00 AUD*
- Free Regular Delivery (2-6+ business days) – on orders between $70.00 - $149.99 AUD.
- Free Express Post on orders over $150.00.
* NOTE: Express Delivery does NOT guarantee next day delivery. If your postcode is in the Australia Post Express Network, next day deliver is possible, but not guaranteed.
International Shipping
New Zealand.
- Standard International (6-25 Business Days) 12.00 AUD
- Free Standard International (6-25 Business Days) - on orders over $100.00 AUD
All countries except New Zealand.
- Standard International up to 400 grams (6 - 25 Business Days) - $35.00 AUD
- Standard International over 400 grams (6 - 25 Business Days) - $55.00 AUD
- Free Standard International (6 - 25 Business Days) - On orders over $300.00 AUD
For shipping inquiries contact info@topsyo.com